Replace your lost or damaged Hot Mobile SIM Card
There is a one-time setup fee of $10 when the sim card is replaced.
If your line is still active and you need a new sim card with the same number you can order the new sim card on our website, you will have the same number with the same plan.
You can find all the correct account information on your Hot Mobile invoices, If you enter incorrect account detail and we need to get on the phone with you there is an additional $10 fee.
If we cannot activate the replacement sim because of credit card issues or because you have a problem with your Hot Mobile account you will need to call Hot Mobile directly for them to activate the replacement sim or we can create a new line for you .
Before the new sim is activated you must contact your credit card company and ask them to allow charges coming from Israel from "Hot Mobile " otherwise they will decline the transaction and the signup will be delayed until you contact your credit card company.
Hot Israel SIM.com is a division of "Prepaid Online" .
We are an authorized distributor for the cellular provider in Israel "Hot Mobile" to signup new customers with their service, our company is affiliated with Hot Mobile and many other providers in Israel.
We signup tourist students and Olim with the Hot Mobile cellular service in Israel, we connect you directly with the provider in Israel so you do not need to use a rental company.
Hot Israel SIM.com is based both in Israel and USA New York, Brooklyn area with a staff that can speak both English and Hebrew at a mother tongue level to help you out, Please feel free to email us if you have any questions.
Short term & frequent travelers should consider buying a Prepaid Israeli SIM by clicking here
FOR THE OFFICIAL HOT MOBILE WEBSITE CLICK HERE