After the Hot Mobile sim card is activated and the signup process is complete you can cancel the Hot Mobile service at any time without paying any cancellation fee. The Hot Mobile sim will continue working until the end of the billing cycle.
Only the account owner can cancel the service with Hot Mobile!
To cancel the HOT mobile service you need contact HOT at 053-5003000 or 1-800-800-053 or *053, you can also login to your account to cancel or send a message on the Hot Mobile website by clicking here
You can also contact Hot Mobile and ask them to put the sim card on hold.
We are only available by phone or via email, we will call you if you request a callback and we always respond to emails within 12HR. for urgent matters, you will get an immediate response.
During the signup process and after we will give you full support to assure you are all set up and the service is fully working, after the signup process is complete you can always contact us if you have any questions about the service or if you feel we can be at any service to you, for technical support and billing issues you will need to contact Hot Mobile directly at 053-5003000 or 1-800-800-053 or *053, Hot Mobile Telecom is your service provider and they will be at your service 6 days a week with a team that mostly speak English, (you can always ask for someone who speaks English)
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